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Privacy Policy
What information do we collect?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience. Your information helps us to better respond to your individual needs.
To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site features.
To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
SMS/Text Messaging
If you are an employee or job applicant of Master Sports, you may separately opt in to receive transactional and informational SMS text messages from Master Sports. These messages may concern your application, scheduling updates, shift reminders, availability requests, and operational announcements.
Information Collected: When you opt in to SMS communications, we collect your mobile phone number, the date and time of your consent, and records of messages sent and received.
Voluntary Consent: SMS consent is optional and is not a condition of applying for or accepting employment.
Message Frequency: You may receive up to 10 messages per week, depending on your application status, work schedule, and operational needs.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-subscribe.
Help: Reply HELP to any message for assistance, or contact us at service@mastersports.com.
Costs: Message and data rates may apply depending on your mobile carrier plan.
No Sharing: No mobile information will be sold or shared with third parties or affiliates for promotional or marketing purposes. We may provide mobile information to service providers solely as necessary to deliver and support the messaging service.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Analytics and Advertising Technologies
We use first-party website analytics to understand how visitors use our site, improve site performance, troubleshoot issues, measure registrations and purchases, and understand the effectiveness of our communications. First-party analytics may collect information such as pages visited, referring source, approximate location derived from IP address, device and browser information, date and time of visits, registration or purchase events, and campaign parameters such as UTM parameters, gclid, fbclid, and similar click identifiers.
Optional Advertising Measurement: We also use optional advertising measurement technologies, including Google Ads, Meta Pixel, and Meta Conversions API, to measure whether advertising campaigns lead to registrations, purchases, event inquiries, or other site interactions. These optional advertising technologies do not run unless you choose to allow Advertising measurement in our Privacy choices tool.
When Advertising measurement is allowed, these services may collect or receive information including:
- Pages visited, products or programs viewed, and interactions with site content
- Registration, checkout, purchase, event inquiry, or other conversion events
- Device type, operating system, browser information, IP address, and approximate location
- Referring website or advertising source that directed you to our site
- Date and time of visits and events
- Advertising click identifiers and related campaign parameters
Association with Personal Information: Information collected through first-party analytics and, when allowed, optional advertising measurement technologies may be associated with information you provide when you register, place an order, submit an inquiry, or otherwise interact with our services. We use this association to understand site performance, improve our offerings, attribute registrations and purchases, and measure advertising effectiveness.
How Google and Meta Use This Data: Google and Meta may process information collected through their technologies in accordance with their own policies. For more information, please review Google's Privacy Policy, How Google Uses Information from Sites That Use Its Services, and Meta's Privacy Policy.
Your Choices: You can accept, reject, or change optional Advertising measurement at any time by selecting Privacy choices in the website footer. We remember your Advertising measurement choice for approximately 180 days on the browser where the choice is made. You can also manage browser cookie preferences through your browser settings and manage Google Ads preferences at Google Ads Settings.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging in via the "Log in" button at the top of the website, accessing your account information via the "Account" button at the top of the website, and clicking the 'Edit Account" button on the Account page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services may —in part— cater to children under 13 years old, but all information is provided by their legal guardians.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.mastersports.com/pages/terms-and-conditions.
Your Consent
Where consent is required for optional Advertising measurement technologies, we request that consent through our Privacy choices tool before those optional technologies run. You may accept, reject, or change that choice at any time by selecting Privacy choices in the website footer. By using our site, submitting information, or placing an order, you acknowledge this privacy policy and the practices described here.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 7/20/2026.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
https://www.mastersports.com/
10531 4S Commons Dr., Ste. 484
San Diego, CA 92127
service@mastersports.com
In-App Messages, Chat, and Notifications
When you use team comments, coach chat, workforce messaging, or notifications, we collect the content you submit, the participating account identifiers, timestamps, delivery and read status, device identifiers needed for push delivery, and reports or blocks you create. We use this information to provide communications, deliver operational notices, enforce our rules, investigate safety concerns, prevent abuse, and support users.
Communications may be processed by service providers that host the app or deliver email, push, or SMS messages. We do not sell message content or SMS opt-in data. We retain communications and safety records as reasonably needed for operations, legal obligations, dispute resolution, and abuse prevention. Contact service@mastersports.com to request help, access, correction, or deletion subject to applicable retention requirements.